Grand Park Otaru Hotel, Otaru ~ Discover room options, reviews & pricing

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Key details

About the Hotel

11-3 Chikko, Otaru, Japan, 047-0008

Grand Park Otaru, a 4-star hotel connected to a shopping center, overlooks Ishikari Bay and Otaru Bay Marina in the historic sea-trading port known for Victorian-style buildings and glass-blowing industries. The property features currency exchange, ski storage, and wedding services.

Modern Bay View Rooms

The 296 air-conditioned rooms at Grand Park feature private bathrooms with tubs, complimentary toiletries, and hair dryers. Each room includes a flat-screen TV with satellite channels, refrigerator, coffee machine, and free WiFi, while most units offer sea views.

Multiple Dining Venues

Guests enjoy dining options at the main restaurant, complemented by a lounge, bar, and bakery.

Ski and Sightseeing Access

Grand Park Otaru provides ski storage facilities and a terrace for viewing the surroundings. Nearby attractions include Otaru Music Box Museum, Otaru Aquarium, and Niseko-Shakotan-Otarukaigan Quasi-National Park.

Transit Hub Location

The hotel stands 5 minutes from Otaru Chikko Station and 65 minutes by train from New Chitose Airport. JR Sapporo Station is a 26-minute train ride away, while private parking costs JPY 1080 daily.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

2 persons

690 sq. feet

Bed options:

2 Single beds

Sea view

Shower

Coffee machine

room details

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Executive King Suite

Max:

2 persons

1035 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Presidential Suite

Max:

2 persons

1380 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center

Otaru 1.6 mi

Airports

Sapporo Okadama (OKD) 22.2 mi

New Chitose (CTS) 51.3 mi

Train

Minami Otaru Station4600 ft

Otaru Station 1.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Family Lunch Delight

Recently had a buffet lunch at the hotel with family, including a two-year-old. They provided a high chair, making us feel welcome. The food variety was good, and although it was somewhat limited for strict vegetarians, the quality was excellent. The self-selection was perfect for our needs. The restaurant's comfortable ambiance and great views added to the experience. Plus, since the hotel is adjacent to a shopping center, our lunch fit seamlessly into our shopping trip!

Travis85. USA, 2024-05-10Read full review on

Stunning Ocean Views

I stayed at this hotel and was amazed by the spacious room with a beautiful ocean view. The bed was super comfortable, and the room was impeccably clean. This place truly felt like a luxury stay, especially for its price. On top of that, the amenities provided were great. It made my stay incredibly enjoyable and I would highly recommend it to anyone looking for comfort!

Lois2024. UK, 2024-08-15Read full review on

Convenient Parking Access

During my visit, I found parking to be very convenient. The hotel has a straightforward parking system that made arrival and departure a breeze. Even better, for those planning to shop, the large shopping center adjacent to the hotel offers additional parking options. I never had any issues finding a space, which added to the ease of my overall experience.

Evan_Smith. Canada, 2024-07-22Read full review on

Excellent Spacious Rooms

I was truly impressed with the size and comfort of the bedroom. It felt incredibly spacious, and the decor was inviting, making it a perfect place to relax. The amenities provided, including quality linens and a clean environment, made my stay very pleasant. I also loved the attention to detail in maintaining the room. This hotel certainly knows how to deliver a comfortable stay.

TommyTraveler. Australia, 2024-12-01Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Paid parking
Off-site parking lot
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Ski storage
Elevator
Currency exchange
Vending machines
Key card access

Sports & Fitness

Skiing
Bowling

Guest Parking

Electric kettle

Services

Room service
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Children's buffet

Room features

Air conditioning
Heating
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

11-3 Chikko, Otaru, Japan, 047-0008

Map view

11-3 Chikko, Otaru, Japan, 047-0008

City landmarks

5 Minatomachi

Otaru Canal

1.6 mi

2-2 Chikko

Otaru Minato Museum

2600 ft

Shopping Area

Kitaichi Glass Otaru

2.3 mi

14-4 Sumiyoshicho

Former Kobori Store

3900 ft

1 Chome-9-5 Ironai

Otaru City Art Museum

1.5 mi

1 Chome-3-1 Ironai

Otaru Art Base

1.5 mi

2-4-1

Wakoso Residence

5000 ft

1 Chome-1-8 Ironai

Otaru Taishou Glass Palace

1.4 mi

1-21-15 Okusawa

Syusenkan

5100 ft

Sakaimachi

Otaru Joyato

5200 ft

20 Wakatakecho

Hiraiso Park

2600 ft

1-3-8 Masakae

Ryutoku-ji

4200 ft

3-1 Aioicho

Suitengu

1.2 mi

2 Nobukacho

Former Okazaki Warehouse

3000 ft

1-1 Sakura

Former Inomata Residence

3100 ft

Mall

Wing Bay Otaru

2.3 mi

Ironai

Otaru Sakaimachi Street

2.3 mi

5-10 Chikko

Ishihara Yujiro Memorial

2.0 mi

2-2 Nobukacho

Tanaka Sake Brewery Kikkogura

2.3 mi

Sakaimachi

Marchen Intersection

2.3 mi

5-27 Sakaimachi

Museo dell'arte veneziana

2.3 mi

Museums

Kitaichi Venice Museum

2.3 mi

Yujiro Memorial Hall

2.0 mi

7-20 Sakaimachi

Kitaichi glass outlet

2.3 mi

5-1 Chikko

Otaru Seaport Market

2.0 mi

2 Chome-5 Suminoe

Otarusumiyoshi Shrine

2.9 mi

Spa Center

ラフィネ　Wing Bay小樽店

2.3 mi

Parks

Chikko Rinkai Park

2.4 mi

Aeon cinema

2.4 mi

11 Chikko

Dreamland Icarus No Shiro

2.4 mi

Nearby

Mall

Wing Bay Otaru

1700 ft

Restaurants

Marina Bar & Restaurant

3700 ft

11-3 Chikko Grand Park Otaru 2F

Sushi-Go-Round Sakana Isshin

3400 ft

11 Chikko 2F Wing Bay Otaru

Sakana Isshin Otaru Gobangai

4000 ft

11-5 Chikko Wing Bay Otaru Gobangai 1F

Italian Restaurant Capricciosa Otaru

4100 ft

11-5 Chikko Wing Bay Otaru Outlet Town 1F

Reviews and Ratings

Feedback from previous guests about their experience.

74%

were satisfied with the hotel and would gladly return

7.4/10

Very good

Rooms

7.6

Location

7.4

Service

8.8

Dining

7.0

Douglas

United Kingdom, January 2025

7.0/10

I chose this hotel thinking it was in Otaru itself, but it turned out to be a couple of train stops away, which was a bit inconvenient. While the hotel has a beautiful ambiance and is very clean, I found the mall connected to it doesn't open until 10 am, meaning I had to go outside to reach the train station during early hours. The staff was excellent and accommodating, but the extra commuting cost and time were drawbacks.

Rooms

7.0

The room was large and offered a nice view of the marina, but it felt a bit worn and dated. The beds were comfortable and the room was quiet, which I appreciated.

Service

9.0

The service was outstanding, with the staff being friendly and proficient in English, always willing to help.

Location

6.0

The hotel is not ideal for walking to downtown Otaru, but it’s close to a train station, making the commute easier.

Dining

7.0

Breakfast was enjoyable with a wide selection, but I expected more options for fresh seafood.

Facilities

6.0

The connected mall was convenient for meals and shopping, but it felt quite basic.

Christopher

United Kingdom, January 2025

8.0/10

We had a wonderful three-night stay at the hotel, which served as a perfect base for exploring Otaru and its stunning surroundings. The rooms were spacious and well-appointed, particularly the deluxe ocean view upgrade we received. While the location was convenient, being connected to a shopping mall, it was slightly distant from the main attractions. We appreciated the prompt and helpful service from the staff, especially during an emergency with our child’s health. However, the dining options closed early, making breakfast in the hotel a better choice for early risers.

Rooms

9.0

The rooms were spacious, comfortable, and the upgrade to deluxe ocean view was a pleasant surprise.

Service

10.0

The staff went above and beyond to assist us, especially Mr. Kim who helped us find a hospital for our child.

Location

7.0

The hotel is conveniently located next to a big shopping mall, but is a bit of a drive from the main Otaru attractions.

Dining

6.0

Dining options were limited and closed early, so I recommend having breakfast in the hotel.

Facilities

8.0

Amenities included a basement parking that was convenient, although it came at a cost.

Charlotte

United Kingdom, December 2024

7.2/10

The hotel offers spacious rooms with dramatic views, although they do feel a bit dated. Breakfast is decent with a wide selection, but I found the flavors to be average. It’s conveniently connected to a shopping mall, making access to amenities easy. However, the rigid check-in policy and distance from downtown Otaru are downsides.

Rooms

7.0

The rooms are very spacious with great views, but they feel a bit worn and dated.

Service

8.0

Service was responsive when I had an issue with the toilet; they sent a plumber quickly.

Location

6.0

The hotel is situated next to a shopping mall and is close to a train station, but it’s a bit far from the main attractions of Otaru.

Dining

7.0

The breakfast buffet offers a broad selection, though the taste didn't excite me as much as I'd hoped.

Facilities

8.0

The hotel is attached to a mall that provides easy access to a supermarket and restaurants.

Mick

United Kingdom, November 2024

9.2/10

Staying at this hotel was a delightful experience, especially with the stunning sea view that added a serene touch to our trip. The rooms were spacious and clean, providing a comfortable retreat. It's well-connected to a shopping mall, making it super convenient. We were blown away by the quality of the dining options, particularly breakfast, although some might find the furnishings slightly dated. Overall, excellent value for money considering the quality of our stay.

Rooms

9.0

The room was spacious, clean, and had a lovely sea view, which made our stay even more enjoyable.

Service

10.0

Staff were incredibly polite and helpful, with the concierge providing excellent service and speaking fluent English.

Location

9.0

The hotel is conveniently located with a shopping mall directly connected, plus it's just a short distance from Otaru city centre.

Dining

10.0

Dining was exceptional, especially the breakfast and buffet dinner, which showcased fantastic Japanese cuisine.

Facilities

8.0

The facilities were good, though some may find them a bit dated; nonetheless, they were well-maintained and functional.

Daniel

United Kingdom, October 2024

6.4/10

The hotel offers comfortable accommodations with a beautiful ocean view, which is perfect for exploring the town. However, the breakfast situation was quite frustrating due to long lines, and there were several issues with the room, including a lingering smoke smell and faulty amenities. Overall, it was a decent stay, but the hotel has room for improvement.

Rooms

6.0

My room was comfortable and had a lovely ocean view, but unfortunately, there was a noticeable smell of smoke that impacted my experience.

Service

7.0

The service at the hotel was prompt and accommodating, although the wait for breakfast was a downside.

Location

9.0

The hotel is well-placed, making it easy to tour the town and enjoy nearby amenities.

Dining

5.0

The breakfast buffet had a wide variety of options, but the long queue was quite disappointing.