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From89US$ /night
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06Jul2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

11-3 Chikko, Otaru, Japan, 047-0008

Grand Park Otaru, a 4-star hotel connected to a shopping center, overlooks Ishikari Bay and Otaru Bay Marina in the historic sea-trading port known for Victorian-style buildings and glass-blowing industries. The property offers currency exchange, ski storage, and wedding services.

Comfort With Bay Views

296 air-conditioned rooms at Grand Park feature flat-screen TVs with satellite channels, refrigerators, and laptop-friendly workspaces. Private bathrooms include bathtubs, complimentary toiletries, and hair dryers, while most accommodations offer sea views.

Diverse Dining Options

The restaurant serves satisfying meals, complemented by a bar/lounge and bakery. A terrace provides additional dining space with views.

Winter Sports Access

Grand Park Otaru provides ski storage and equipment access for winter sports enthusiasts. Nearby attractions include Otaru Aquarium, Music Box Museum, and Niseko-Shakotan-Otarukaigan Quasi-National Park.

Central Transit Hub

Located 3 km from Otaru Canal Park, the hotel is a 5-minute walk from Otaru Chikko Station. JR Sapporo Station is 26 minutes by train, while New Chitose Airport is 65 minutes away. Private parking costs JPY 1080 daily.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
【No Daily Cleaning-Eco Plan】Superior Double Room Ocean View Non-Smoking
Max:
2 persons
345 sq. feet 
Bed options:
1 King-size bed
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Bay Suite King Non-Smoking
Max:
2 persons
690 sq. feet 
Bed options:
1 King-size bed
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Bay Suite Hollywood Twin Non-Smoking
Max:
2 persons
690 sq. feet 
Bed options:
1 King-size bed
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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Centre
Otaru 1.6 mi
Airports
Sapporo Okadama (OKD) 22.2 mi
New Chitose (CTS) 51.3 mi
Train
Minami Otaru Station4600 ft
Otaru Station 1.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Off-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Vending machines
  • Key card access

Sports & Fitness

  • Skiing
  • Bowling

Guest Parking

  • Electric kettle

Services

  • Room service
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Children's buffet

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

11-3 Chikko, Otaru, Japan, 047-0008
Map view
11-3 Chikko, Otaru, Japan, 047-0008
Nearby
Mall
Wing Bay Otaru
1700 ft
Restaurants
Marina Bar & Restaurant
3700 ft
11-3 Chikko Grand Park Otaru 2F
Sushi-Go-Round Sakana Isshin
3400 ft
11 Chikko 2F Wing Bay Otaru
Sakana Isshin Otaru Gobangai
4000 ft
11-5 Chikko Wing Bay Otaru Gobangai 1F
Italian Restaurant Capricciosa Otaru
4100 ft
11-5 Chikko Wing Bay Otaru Outlet Town 1F

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.2
8.2/10 based on 563 reviews
Douglas
United Kingdom, January  2025
7.0/10

I chose this hotel thinking it was in Otaru itself, but it turned out to be a couple of train stops away, which was a bit inconvenient. While the hotel has a beautiful ambiance and is very clean, I found the mall connected to it doesn't open until 10 am, meaning I had to go outside to reach the train station during early hours. The staff was excellent and accommodating, but the extra commuting cost and time were drawbacks.

Rooms
7.0
The room was large and offered a nice view of the marina, but it felt a bit worn and dated. The beds were comfortable and the room was quiet, which I appreciated.
Service
9.0
The service was outstanding, with the staff being friendly and proficient in English, always willing to help.
Location
6.0
The hotel is not ideal for walking to downtown Otaru, but it's close to a train station, making the commute easier.
Dining
7.0
Breakfast was enjoyable with a wide selection, but I expected more options for fresh seafood.
Facilities
6.0
The connected mall was convenient for meals and shopping, but it felt quite basic.
Christopher
United Kingdom, January  2025
8.0/10

We had a wonderful three-night stay at the hotel, which served as a perfect base for exploring Otaru and its stunning surroundings. The rooms were spacious and well-appointed, particularly the deluxe ocean view upgrade we received. While the location was convenient, being connected to a shopping mall, it was slightly distant from the main attractions. We appreciated the prompt and helpful service from the staff, especially during an emergency with our child's health. However, the dining options closed early, making breakfast in the hotel a better choice for early risers.

Rooms
9.0
The rooms were spacious, comfortable, and the upgrade to deluxe ocean view was a pleasant surprise.
Service
10.0
The staff went above and beyond to assist us, especially Mr. Kim who helped us find a hospital for our child.
Location
7.0
The hotel is conveniently located next to a big shopping mall, but is a bit of a drive from the main Otaru attractions.
Dining
6.0
Dining options were limited and closed early, so I recommend having breakfast in the hotel.
Facilities
8.0
Amenities included a basement parking that was convenient, although it came at a cost.
Charlotte
United Kingdom, December  2024
7.2/10

The hotel offers spacious rooms with dramatic views, although they do feel a bit dated. Breakfast is decent with a wide selection, but I found the flavors to be average. It's conveniently connected to a shopping mall, making access to amenities easy. However, the rigid check-in policy and distance from downtown Otaru are downsides.

Rooms
7.0
The rooms are very spacious with great views, but they feel a bit worn and dated.
Service
8.0
Service was responsive when I had an issue with the toilet; they sent a plumber quickly.
Location
6.0
The hotel is situated next to a shopping mall and is close to a train station, but it's a bit far from the main attractions of Otaru.
Dining
7.0
The breakfast buffet offers a broad selection, though the taste didn't excite me as much as I'd hoped.
Facilities
8.0
The hotel is attached to a mall that provides easy access to a supermarket and restaurants.
Mick
United Kingdom, November  2024
9.2/10

Staying at this hotel was a delightful experience, especially with the stunning sea view that added a serene touch to our trip. The rooms were spacious and clean, providing a comfortable retreat. It's well-connected to a shopping mall, making it super convenient. We were blown away by the quality of the dining options, particularly breakfast, although some might find the furnishings slightly dated. Overall, excellent value for money considering the quality of our stay.

Rooms
9.0
The room was spacious, clean, and had a lovely sea view, which made our stay even more enjoyable.
Service
10.0
Staff were incredibly polite and helpful, with the concierge providing excellent service and speaking fluent English.
Location
9.0
The hotel is conveniently located with a shopping mall directly connected, plus it's just a short distance from Otaru city centre.
Dining
10.0
Dining was exceptional, especially the breakfast and buffet dinner, which showcased fantastic Japanese cuisine.
Facilities
8.0
The facilities were good, though some may find them a bit dated; nonetheless, they were well-maintained and functional.
Daniel
United Kingdom, October  2024
6.4/10

The hotel offers comfortable accommodations with a beautiful ocean view, which is perfect for exploring the town. However, the breakfast situation was quite frustrating due to long lines, and there were several issues with the room, including a lingering smoke smell and faulty amenities. Overall, it was a decent stay, but the hotel has room for improvement.

Rooms
6.0
My room was comfortable and had a lovely ocean view, but unfortunately, there was a noticeable smell of smoke that impacted my experience.
Service
7.0
The service at the hotel was prompt and accommodating, although the wait for breakfast was a downside.
Location
9.0
The hotel is well-placed, making it easy to tour the town and enjoy nearby amenities.
Dining
5.0
The breakfast buffet had a wide variety of options, but the long queue was quite disappointing.
Facilities
5.0
While the hotel had potential with its amenities, several issues like the air conditioning and room safe marred the experience.
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Check-in
06Jul2025Select date
Check-out
07Jul2025Select date
Rooms and Guests2 Guests, 1 Room